Enjoying the journey

Two weeks ago I wrote about our Skill and Pace value. Another of our four values is Enjoy The Journey. This one is more axiomatic for me than the others. Everyone at Forward Partners is devoting a significant part of their life to the cause and if it’s not enjoyable, what’s the point? The journey is the destination.

But what does it mean to live the value “Enjoy The Journey”?

First and foremost, it’s about finding meaning in our work.

Straight up fun is also important of course and we go out regularly as a team and with our partner companies to do crazy things and have a few drinks together, but I liken that stuff to the role of an important supporting actor. You need it, and the film wouldn’t work without it, but it’s not enough on its own. The lead actor, the rest of the cast, the script, the set and everything else have to be right too.

I think of table football, ping pong tables, Play Stations and beers in the office in the same way. They can help people enjoy their time at work but they are a sub-plot, not the main story. It’s been said many times recently, but perks are not culture.

So how do we find meaning in our work?

First, there’s a question of attitude. You have to want to find meaning in your work, and to be willing to work at it.

I love this from Tim O’Reilly’s recent introduction to Azeem Azhar’s Exponential View newsletter:

From When Nietzsche Wept, by Irvin Yalom: First will what is necessary. Then love what you will.

There’s a profound insight there that I’ve tried to live by, long before I read the quote. Life asks many things of us that we don’t want to do. Some of them are distractions, but some of them are necessary. It’s so easy to be full of resentment toward things that we feel are keeping us from our joy. Finding joy in what needs doing is magical. Learning to love the things that are necessary—like daily chores—is the secret of happiness.

For most of us at Forward Partners meaning can be found at three levels:

  • Taking joy in helping founders build their companies
  • Taking pride in their role in building Forward Partners
  • Mastering their craft, be that design, development, growth, talent, back office or investment

Taking insight from Dan Pink’s seminal book Drive and Paul Dolan’s Happiness by Design, the final components that bring enjoyment and fulfilment are autonomy (i.e. the ability to control our own work life and schedule) and some time having plain old fun – which is where the beer and ping pong comes in.

Our job as a company is to create an environment which makes it as easy as possible for our people to find meaning at all three levels, provides for autonomy and is fun to work in. Here are a few of the things we do:

  • Manage by objectives
  • Provide regular feedback
  • Back companies that go on to enjoy significant success
  • Be clear about our mission and the contribution we all make to our success
  • Recognise success
  • Celebrate our wins (big and small)
  • Find interesting work for people to do
  • Offer training and development
  • Maximise on-the-job learning opportunities
  • Encourage people to blog, speak at conferences and become recognised experts in their field
  • Recruit and promote people who get on with each other (this is why many companies have a ‘no assholes’ rule)
  • Create opportunities for friendships to build, especially cross team
  • Go out and have fun together every now and again

So far, I think we are pretty good at this, but can definitely do better. We do many of these things well already, but some of them we could do with more conviction. Living our Enjoy the journey value is journey in itself, and to really live it requires constant thought an iteration.