A one minute guide to 21st century strategy and management

By January 30, 2014Strategy

Stephen Denning is one of my favourite thinkers on strategy. His big idea is that the 20th century strategy of maximising shareholder value doesn’t work anymore (and only worked for a short period for some companies because it was better than the morass it replaced) and that we should all now be focused on delighting our customers. There’s a lot that flows from that, including a focus on the longer term and shifting from managing by control to managing by enablement. This one minute video gives a quick taster.

You can read more of Denning’s thinking here, and by following him on Twitter.