Here at Forward Investment Partners we believe that being a good VC is all about adding tangible value to our portfolio companies, and a lot of that value will be operational. Google Ventures are thinking the same thing and I love this video which describes their ‘Design Sprint’, a process/tool which they make available to their portfolio. The Design Sprint is cool because it helps companies connect deeply with customers to create things that people love, because it delivers quick solutions to design problems, and because it embeds a design capability in the team. We have similar processes here, but our videos aren’t as good 🙂 Enjoy.