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Future of search may not be about indexes and algorithmsAt their conference yesterday Yahoo! talked about how they are moving from a web of pages to a web of objects – search engine land has a good report on the details here, but Head of Yahoo! Labs Prabhakar Raghavan sums it up thus:
and search engine land added:
In many ways there is nothing new in this editorialised view of search – Yahoo! has long believed that the best way to answer a query is for them to second guess the underlying intent and serve an answer – a tradition which includes the original Ask Jeeves, Mahalo, Wolfram Alpha and TrueKnowledge amongst it’s advocates. On the other side of the debate of course there is Google and I guess now Twitter with their algorithmic approach. Interestingly – whilst Yahoo! are talking about objects Google is talking about going more realtime, even indexing the whole web every second, as well as a host of other search initiatives. Yesterday I wrote about how sometimes companies can lose touch with why customers love their products and I am wondering if there might be something similar going on with Google here. Their mission of ‘organising the world’s information’ and algorithmic DNA may open them up to competition for a whole host of queries that are looking for simple answers to simple questions. These users might not care if their search engine only works with 10% of the web, being happy to sacrifice exhaustiveness for speed and an easy UI in an 80-20 trade off. (Saying that Google might be vulnerable is of course not to say that Yahoo! or Microsoft are any smarter – these companies have their own problems.) Reflecting on the trajectory of the search market before I wrote this post it occurred to me that we might be witnessing a fragmentation. We already have YouTube for video, Twitter for realtime, Kayak etc. for travel and dedicated map search sites – maybe we will now see the general query splinter between those who value Google’s approach and those looking for a quick answer.
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