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Nic Brisbourne’s view from London on venture capital and exploiting change in technology and media

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Information overload in the web era

Information overload appears to be a growing problem for people in the web era. Today on Techmeme there is a post entitled Web2.0 Expo Preview: Torture by Information Overload:

Now that the first burst of enthusiasm for social networking has died, people are realizing that web 2.0 is actually a huge time sink.Facebook, Twitter, Flickr and Plaxo may have helped foster community and communication, but they’ve also added immensely to the flow of often-interruptive messages that their users receive, leading to information overload and possibly a nasty internet addiction.

They even go on to talk about an internet addiction clinic.

This problem applies to online news sources as well as social services.

The answer to the problem of information overload is simple - don’t read it all!!

To borrow a concept from Stowe Boyd the best way to think about all the feeds and news and status updates is as a river of news. You look at it when you can and sample what is going past at that moment. You don’t worry about missing stuff - if it is important people will write about it again and you will pick up on it the second, third or fourth time round.

I heard this idea from Stowe when I first met him at a LibraryHouse conference in London a couple of years ago and at the time I was unconvinced. At the I thought the way to get the best out of the blogosphere was to pick the best blogs and try to at least glance at every post.

But as the number of blogs and posts that were in the unmissable category expanded it all became unmanageable. My reading became a chore. I all but gave up on blogs like Techcrunch and Mashable because there were simply too many posts.

But now I have a river approach using tools like Techmeme and Feeds2, a feed reader that filters posts for me - and I pick the best stuff out of the river. I sample many more content sources and stay more up to date with news than I did on the old model.

I think this is the way forward for all of us - good content sources are multiplying, and we want to be part of more and more networks. You can only manage that sort of volume with a river approach.

It works for status updates as well as blogs. The people sidebar in Flock has my Twitter updates and status updates from Facebook friends flowing by in a single stream, and I use FriendFeed in a similar way.

If I’m right then tools like Netvibes and Google Reader will give way in popularity to smart aggregators and filters like Techmeme and Feeds2. Techmeme is great for news and Feeds2 is the way I follow the hundred odd blogs that interest me. In this second area I see a lot of scope for innovation - good social news sites have existed for a while, but no-one has cracked the personalised aggregator space yet.

7 Responses to “Information overload in the web era”

  1. Andrew Says:

    One way to tackle information overload is let the computer do the work for you. There are some really great text summerisation programs on the markey one of which is context organizer. I don’t know how it does it but it really does summerise documents, webpages (even blogs) and email all in context.
    http://www.murge.com/contextorganizer

    No more reading pages of information let the program give you the core sentences.

  2. Watching the river go by « the snagsta blog Says:

    [...] week we’re picking up comments from recent blog posts from both Nic Brisbourne and Stowe Boyd about slower flowing rivers. One of the reasons we set up Snagsta was to cut out [...]

  3. Phillip Hofmeyr Says:

    Nic - when i started reading your post i was convinced you’d be quoting your latest favourite author (and mine) Nassim Nicholas Taleb. His anti-breaking news attitude because of the terrible ’signal-to-noise’ ratio is quite refreshing! I guess he relies on obsessed people like us to filter the news and find the nuggets for him. Phil

  4. nic Says:

    Tks Phil - I get Taleb’s point, but when you are in the business of trying to predict where the hype will be in 12-24 months then I don’t have the luxury of ignoring the breaking news. In the VC world we thrive on a sometimes uncomfortable blend of fundamentals and froth!

  5. The River of Twitter « the snagsta blog Says:

    [...] the flipside, Nic Brisbourne reminded me that ‘when you are in the business of trying to predict where the hype will be in [...]

  6. Filtering is the next step for social media « The Equity Kicker Says:

    [...] I have written about some of these ideas before: Information overload in the web era [...]

  7. Filtering is the next step for social media « The Equity Kicker Says:

    [...] I have written about some of these ideas before: Information overload in the web era [...]

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