This is the lesson that personal value precedes network value: that selfish use comes before shared use. We’re seeing it more and more in everyday services like Del.icio.us and Flickr….even though we’re definitely benefitting from the value of networked software, we’re still not doing so unless the software is valuable to us on a personal level first.
Put like this the point seems blindingly obvious – but it encapsulates why getting to critical mass for many consumer internet plays is such a different game to growing after that point.
Pre-critical mass there is no natural network value, so your entire value proposition can only be about personal value. That worked fine for Del.icio.us and Flickr because storing bookmarks and photos gives a lot of personal value – it doesn’t work for e.g. review sites, because until there is a critical mass of reviews there is not much value to the consumer.
I have blogged before about getting a consumer internet service to critical mass – some sites are more naturally viral than others – now the Delicious Lesson reminds us that sites which offer good personal value are also in a good position. If you don’t have either of those things then you need to find ways to beg, borrow and steal your first hundred thousand users.