Before we founded Broadsight we saw early emergent customer / service – centric behaviour in the cable triple play space, and felt that this was a major next wave.

When allied to 2 other trends we saw this would be very disruptive:

- the broadband speed / takeup trends which would allow “consumer client” software to take up more of the the heavy lifting, and

- open source / library based webservice devlopments

Add to that the impact of social networks in C2B and B2B comms and it gets *very* interesting, as the tenets of Lean Operatioons are much easier to enact.

This in my view is a radical shift in the way software will be designed, sold and used.

That in turn will drive a shift in the way a business structures itself, as you say. We have learned a lot about how to run a Virtual Company, just running ourselves for the last 2 years in such a way, (hmmm..maybe a new consulting service…?) and the economics are probably too compelling for many enterprises to ignore (not to mention this being very “green” as you remove commuting costs and peak infrastructure loadS).

Darn…this has turned into an essay…anyway, I have pointed to a very useful Economist article on this here

I can feel a megablog coming on here!

Before we founded Broadsight we saw early emergent customer / service – centric behaviour in the cable triple play space, and felt that this was a major next wave.

When allied to 2 other trends we saw this would be very disruptive:

- the broadband speed / takeup trends which would allow “consumer client” software to take up more of the the heavy lifting, and

- open source / library based webservice devlopments

Add to that the impact of social networks in C2B and B2B comms and it gets *very* interesting, as the tenets of Lean Operatioons are much easier to enact.

This in my view is a radical shift in the way software will be designed, sold and used.

That in turn will drive a shift in the way a business structures itself, as you say. We have learned a lot about how to run a Virtual Company, just running ourselves for the last 2 years in such a way, (hmmm..maybe a new consulting service…?) and the economics are probably too compelling for many enterprises to ignore (not to mention this being very “green” as you remove commuting costs and peak infrastructure loadS).

Darn…this has turned into an essay…anyway, I have pointed to a very useful Economist article on this here

I can feel a megablog coming on here!